MyTriathlon Privacy Policy

We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

By accessing, browsing or otherwise using this website, you confirm that you have read and understood this privacy policy. You have the right to withdraw your consent at any time by contacting MYTriathlon by email, info@mytriathlon.co.uk

When you purchase something from the MyTriathlon, as part of the buying process, we collect the personal information you give us such as your name, address and email address, credit/debit card number and expiry date. We also request a telephone number to contact your urgently regarding your order.

The type of information we will collect about you when you place an order or register on our web site includes:

• Name
• Address
• Phone Number
• Email Address
• Credit/Debit card details
• IP Address

The information we gather is stored on our internal system and our website simply verifies you as a customer of MyTriathlon. You can check the information that we hold about you by visiting your account or emailing us. If you find any inaccuracies please inform us, we will delete or correct them promptly. The personal information that we hold will be held securely in accordance with our internal security policy and the law. We will not transfer or sell your information. We may use technology to track the patterns of behaviour of visitors to our site. If you have any questions/comments about privacy, you should email us at info@mytriathlon.co.uk

The GDPR provides the following rights for individuals:

• The right to be informed
• The right of access
• The right to rectification
• The right to erasure
• The right to restrict processing
• The right to data portability
• The right to object
• Rights in relation to automated decision making and profiling
• The right to withdraw consent at any time (where relevant)

We will use the information you provide to:

• Update you regarding your enquiry or order status
• Send details of offers, promotions and forward you newsletters
• Improve the content and design of the website
• Understand the buying behaviour of our registered users
• Undertake other product based general marketing and promotional activities.

When you browse our website, we also automatically receive your computer's internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

When you place an order we need to know your name, email address, delivery address, credit or debit card number and the card's expiry date. This allows us to process and fulfil your order and to notify you of the status of your request. We may also ask for your telephone number which enables us to contact you urgently if there is a problem with your order.

Your Consent
By submitting information to MyTriathlon you consent to the collection and use of this information by MyTriathlon and it's Service Provider (if any). If we decide to change our privacy policy, we will post those changes on this page so that you are aware of what information we collect, how we use it and under what circumstances we disclose it.

Data Security
We have designed our site to protect the information we collect online from unauthorized access. We safeguard your private information by implementing the appropriate physical, electronic and managerial procedure necessary to protect your privacy. To further protect your security, we also take the reasonable steps to verify your identity before granting access to your personal profile or making data changes. We are committed to protecting your privacy and have security measures in place to prevent unauthorized access to and disclosure of your personal information.

COOKIES

Cookies are small pieces of information sent by a web server to a web browser, which enable the server to collect information from the browser.

MyTriathlon uses cookies for a number of purposes, for instance to enable us to simplify the logging on process for registered users and to help ensure the security and authenticity of registered users.

Session cookies are used to allow actions to be remembered within the website. Any page changes or item or data selection you do is recalled from page to page throughout your session. This means that you don't get asked the same information that you've already given to the site. These cookies are temporary and are erased when you close your browser at the end of your session.

Tracking cookies help us to remember your information and settings when you visit our website in the future. This results in a faster and more convenient access and may enhance your experience of services or functions we offer. These cookies remain on your hard drive until you delete them or they expire (they have varying expiry dates, going up to two years).

Visitors of the site are sent anonymous cookies to keep track of their browsing patterns and build up a demographic profile. In addition, any visitor who has clicked on a MyTriathlon advertisement on another site that links to the MyTriathlon website will be sent anonymous cookies that will allow us to analyse advertising effectiveness.

Whilst you do not need to allow your browser to accept cookies in order to browse much of our website or to access many of our services, there may be areas of the website that do not function as intended without them.

Analytic Tools

Google Analytics is a system used by many websites to record information about visits to their website. Google set six different cookies with expiry dates ranging from 30 minutes to 2 years. These cookies are used mainly to differentiate between first time visitors to a website and repeat visitors. They also allow us to ensure our website performs as well as possible for our users. The cookies are able to collect an anonymous customer number when a user is logged into the website, allowing our backend systems to ensure accuracy of Google Analytics data and help us ensure your website experience remains relevant across devices. They do not contain any personally identifiable information. You can find out more about how Google use cookies at http://www.google.co.uk/policies/privacy/ (English only). These cookies may be used to help us target advertising on platform providers such as Google and Facebook.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@mytriathlon.co.uk